Privacy Policy:


  1. What Information We Collect

We may collect and store the following types of personal information:


  1. Contact Details: name, phone number, email, and postal address.

  2. Account Information: login credentials and preferences (if you create an account).

  3. Order & Payment Details: purchase history, billing/shipping information (we do not store full card details).

  4. Device Data: IP address, browser type, device information, location data, cookies, and usage logs.

  5. Marketing Preferences: opt-ins for promotional communication.


  1. How We Use Your Information

Your data is used to:


  1. Process and fulfill your orders.

  2. Manage your Knockout account and Knockout Wallet (if applicable).

  3. Send you transactional and promotional updates via SMS, email, or WhatsApp.

  4. Improve site performance and personalize your shopping experience.

  5. Respond to support queries or refund/exchange requests.

  6. Comply with legal obligations.


  1. Sharing of Personal Information

We only share your data when necessary:


  1. With trusted third-party vendors for payment processing, shipping, and customer support.

  2. With legal/regulatory bodies, if required under applicable law.

  3. Within our internal teams (IT, operations, customer care, and marketing) to serve you better.

  4. We do not sell or rent your personal information to third parties for unsolicited marketing.


  1. Cookies & Tracking Technologies

Our website uses cookies to:


  1. Maintain your login session.

  2. Remember cart items.

  3. Analyze user behavior to enhance site functionality.

  4. You can choose to disable cookies via your browser, but this may limit your shopping experience.


  1. Marketing & Communication Preferences

By shopping with Knockout, you consent to receive:


  1. Order-related alerts (delivery updates, OTPs, etc.).

  2. Promotional content via email, SMS, or WhatsApp.


You can unsubscribe anytime via the provided links or by contacting support at knockout@krpvt.com or +91 97794 54523. 


  1. Your Rights

You may:

  1. Access, update, or correct your personal data.

  2. Request deletion of your information (subject to legal and transactional constraints).

  3. Withdraw consent for marketing communication.


To exercise these rights, email us at: knockout@krpvt.com. 


  1. Data Retention & Security

We retain your personal data only for as long as needed for the purposes stated in this policy or as required by law. All personal data is stored securely using encryption and firewall technologies. While we take necessary precautions, no method of transmission over the internet is 100% secure.


  1. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.


  1. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page. Continued use of the site implies your acceptance of the revised terms.


  1. Contact Us

For questions, feedback, or data-related concerns, please reach out to us:


Email: knockout@krpvt.com

Phone: +91 97794 54523. 

Customer Care Hours: Mon–Sat | 9:30 AM to 6:30 PM IST